On May 14, 2025, the A. James Clark School of Engineering awarded the Humble Hero Staff Award to Stephanie Elcock, Program Manager for Academic Advising at MAGE.
The Humble Hero Staff Award is given to an exempt or non-exempt staff member of the Clark School who subtly makes a difference. This individual consistently provides outstanding service and goes above and beyond the scope of their role with no expectation of formal recognition.
Stephanie Elcock is an indispensable cornerstone of the MAGE team, expertly serving a vast and diverse student body across 19 distinct programmatic areas and 39 degree plans annually. Her reputation is built on an extraordinary combination of expertise and genuine compassion, ensuring that newly admitted and continuing graduate students alike receive empathetic, consistent guidance, even through the most challenging circumstances. Stephanie’s commitment to operational excellence is evident in her complete modernization of the MAGE 10 Course Plan System, which is now a critical, streamlined online resource for student progression. Furthermore, her dedication extends beyond her primary role: she is a valued volunteer with the Office of Student Conduct’s Honor Board and has skillfully cultivated essential, close partnerships with International Student and Scholar Services (ISSS) to navigate the unique needs of MAGE’s significant international student population, embodying service that goes above and beyond expectation.